Contact Us
Contact us for personalized care that puts your loved ones first.
Start the Conversation: Share Your Contact Details
Phone
(586) 737-7163
Office: (586) 991-3139
Address
52188 Van Dyke Ave 201 A, Shelby Township, MI 48316
Family Stories of Care and Support
F.A.Q.
What services do you provide for seniors at Proactive Home Care?
We provide a comprehensive range of services, including assistance with daily activities, medication reminders, companionship, light housekeeping, meal preparation, and transportation.
How are your caregivers selected and trained?
Our caregivers go through a rigorous selection process, including interviews and reference checks. They are also required to have relevant certifications and undergo specialized training to provide quality care.
Are your caregivers available on weekends and holidays?
Yes, our caregivers are available 24/7, including weekends and holidays, to provide consistent care and support for your loved ones.
Can I customize the care plan to suit the specific needs of my loved one?
Absolutely! We understand that each individual has unique needs. We work closely with you to develop a personalized care plan that aligns with the specific requirements and preferences of your loved one.
How do you handle emergencies or unexpected situations?
We have protocols in place to handle emergencies or unexpected situations. Our caregivers are trained to respond appropriately and follow established procedures. We also maintain open communication channels with you to keep you informed and address any concerns promptly.
How do I get started with Proactive Home Care?
Getting started is easy! Simply contact us through our website or give us a call, and our friendly team will guide you through the process, answer any further questions you may have, and schedule an initial consultation to assess the needs of your loved one.
What are the payment options for your services?
We offer flexible payment options, including electronic payments, credit cards, and insurance coverage, depending on the specific arrangements and agreements made.
Are your services covered by insurance or Medicare?
Our services may be covered by long-term care insurance, Veterans Affairs (VA) benefits, or other healthcare programs. We can help guide you through the process of determining coverage eligibility and submitting claims.