Privacy Policy

At Proactive Home Care, your privacy is very important to us. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, use our services, or contact us.

1. Information We Collect

When you interact with our website, we may collect the following information:

  • Personal Information – such as your name, email address, phone number, and any details you submit through our contact forms.
  • Health-Related Information – if voluntarily provided by you for consultation or service requests.
  • Technical Information – including your IP address, browser type, operating system, and pages you visit on our site.
  • Cookies and Tracking Data – to improve your browsing experience and measure site performance.

2. How We Use Your Information

We use the information we collect to:

  • Respond to your inquiries and provide requested services.
  • Schedule consultations and communicate about care options.
  • Improve our website and customer experience.
  • Comply with legal or regulatory requirements.

We will never sell or rent your personal information to third parties.

3. Sharing of Information

We may share your information only in the following situations:

  • With trusted service providers (such as IT or marketing support) who assist in operating our website or business.
  • With healthcare professionals when required to provide requested services.
  • When required by law, regulation, or court order.

All third parties are required to keep your information confidential.

4. Data Security

We take reasonable steps to protect your personal information from unauthorized access, use, or disclosure. While we use industry-standard safeguards, no method of transmission over the internet can be guaranteed 100% secure.

5. Your Rights

Depending on your location, you may have the right to:

  • Access the personal information we hold about you.
  • Request corrections or updates to your information.
  • Request deletion of your personal information.
  • Opt out of receiving marketing communications.

To exercise these rights, please contact us at:

Email: proactivehomecaremi@gmail.com

Phone: (586) 737-7163

6. Cookies and Tracking

Our website may use cookies to enhance your experience. You can adjust your browser settings to block or delete cookies. Note that doing so may affect the functionality of certain parts of our website.

7. Third-Party Links

Our website may contain links to other websites. We are not responsible for the privacy practices of those sites. We encourage you to read the privacy policies of any linked sites.

8. Children’s Privacy

Our website is not intended for children under the age of 13. We do not knowingly collect information from children.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any updates will be posted on this page with a new “Last Updated” date.

10. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please contact us:

Proactive Home Care

52188 Van Dyke Ave, Suite 201 A

Shelby Township, MI 48316

Phone: (586) 737-7163

Email: proactivehomecaremi@gmail.com